Customers of a popular domain name registrar have been hit with a wave of spam over the past day after alleged problems with a supplier.
Namecheap, which claims to manage over 16 million domains, released a brief statement explaining what happened on Sunday.
“We have evidence that an upstream system (third party) that we use to send emails is involved in sending unsolicited emails to our clients. As a result, fraudulent emails are being received. could have been.”
“We want to ensure that Namecheap’s own systems have not been compromised and that your products, accounts and personal information are safe. Please ignore such emails and do not click on any links.”
A customer posted screenshots of some of the phishing emails sent to Twitter.These contained messages Claim to know your customers (KYC) Verification check by cryptocurrency wallet company MetaMas.
The company was forced to alert its customers via Twitter.
“MetaMask does not collect KYC information and does not send emails regarding accounts.” said. “Never enter your secret recovery phrase on any website. If you receive an email today from something like MetaMask or Namecheap, ignore it and do not click on any links.”
Another variation of the phishing message sent to Namecheap customers appeared to use DHL lures, claiming that the package could not be delivered and demanding that the recipient pay for redelivery.
If the phishing message actually came from a compromised Namecheap provider, it is more likely to bypass the customer’s anti-phishing filters.
Namecheap said yesterday that it had temporarily suspended all email, including verification code delivery, trusted device verification and password resets.
A late Sunday night update claimed the issue was resolved.
“We are happy to announce that email delivery has been restored, so please continue to receive emails from Namecheap as normal,” the company concludes.
“We are continuing to investigate the spam sending issue and will keep you updated on this matter.”
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