Business process outsourcing giant Capita today claimed that Friday’s “cyber incident” was largely contained and services were being restored.
In a brief statement, the London-based company acknowledged that the incident primarily affected internal access to Microsoft 365 applications, resulting in disruptions to some client services.
“Our IT security monitoring function quickly alerted us to the incident and immediately invoked our established and practiced technical crisis management protocols,” the statement continued.
“Immediate steps were taken to better isolate and contain the issue. The issue is limited to a portion of the Capita network and there is no evidence that customer, supplier or colleague data was compromised.”
IT services giant admits $42 million in damages from ransomware attack, detailing cyber incident at business process outsourcer
Capita said its “expert technology partners” are helping restore access to Microsoft 365 for its employees and that it is “on track” to bring the remaining client services back online “in a secure and controlled manner.” “There are.”
Ransomware is always the frontrunner in such situations, but we still don’t know what caused the incident.
Given that the company is reportedly worth more than £6 billion ($7.4 billion) in government contracts, a compromise at a provider of Capita’s size could have a significant impact on UK public services. There is a possibility
It is said to be useful in carrying out a variety of projects, including congestion charge zones in London, Royal Navy training centres, security on MoD bases, part of the NHS, tagging prisons and probation services.
A person familiar with the incident said Guardian Capita staff at critical infrastructure sites were forced to rely on radios, pens and paper to do their jobs.
The report also alleges that benefits, city and business tax phone lines for some of Capita’s local government customers, including Barnett, Barking, Dagenham and South Oxfordshire, have declined.
Editorial image credit: T. Schneider / Shutterstock.com
