Chicago–(business wire) — Thinkworks (NASDAQ: TWKS), a global technology consultancy that integrates strategy, design and engineering to drive digital innovation, and MIT Technology Review Insights have partnered to help organizations understand how they use technology responsibly. We explored what they understand and what motivates them to adopt more responsible technology. Your practice and the benefits you want to achieve from this adoption.
The report “The State of Responsible Technology” is based in the US (12%), Canada (10%), Brazil (10%), UK (12%), Germany (12%), India (12%), Australia (11%) ), Singapore (10%), China (12%). Additionally, it features a series of in-depth interviews with technical experts from organizations such as H&M Group, MOIA, and California Polytechnic State University.
Key findings include:
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Nearly 75% of respondents ultimately Corporate technology decisions consider “responsible use” as well as business and financial impact.
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When asked about the specific business benefits of adopting responsible technology, the top responses were:
- Better customer acquisition/retention (47%)
- Increased brand awareness (46%)
- Prevention of unintended adverse effects (44%)
- Attract and retain top talent (43%)
- Improving sustainability (43%)
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The majority of survey respondent organizations Implementing some degree of formal policy to enact responsible technology initiatives.
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Sixty-seven percent of respondents said their organization has methodologies, guidelines or frameworks for implementing certain types of responsible technology.
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This was more common among public sector respondents than among those working for financial services firms.
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of Main barriers to adoption Lack of senior management awareness (52%), organizational resistance to change (46%), and internal competing priorities (46%) were cited when embedding responsible technology more tightly into operations. .
Commenting on the findings of the report, Thoughtworks Chief Technology Officer Rebecca Parsons, Ph.D.The scope of technology has expanded into more sensitive and complex areas, from credit decisions and medical diagnoses to criminal sentencing. It affects not only our employees, customers and citizens, but also our day-to-day interactions with ourselves, friends and family. It’s no surprise that companies are thinking more about how to build more responsible technology, rather than just focusing on parameters like convenience and cost. At Thoughtworks, we advise organizations on digital innovation strategies and how responsible technology builds customer trust, reduces risk, attracts talent, adds value, and manages the unintended consequences of digital products. I’m here. ”
Laurel Ruma, Global Editorial Director of MIT Technology Review Insights, said:As technology becomes a fundamental part of every business and the consequences of its misuse emerge, responsible technology use has become a key business expectation. But how companies interpret that mandate, and the extent to which its execution aligns with their aspirations, is evolving rapidly. ”
Dr. Parsons continues:Central to the concept of responsible technology is ensuring that everyone benefits from the deployment of technology. Today’s business Her leaders are not only beginning to understand the urgent need to use technology responsibly, but they are beginning to understand the compelling reasons that make their enterprises stronger. ”
“The State of Responsible Technology” can be downloaded here.
This new Thoughtworks-MIT Technology Review Insights survey follows the release of Thoughtworks’ Responsible Tech Playbook. This playbook is more comprehensive and provides companies with technology tools and techniques to recognize bias, transparency, and identify strategies to mitigate unintended negative consequences. Using these approaches, engineers consider product and technology choices from multiple perspectives, increasing the likelihood that adverse consequences will be uncovered.
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Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. In his 50 offices in 18 countries he has over 12,500 employees. Over the past 25+ years, we have delivered extraordinary impact to our clients by helping them solve complex business problems using technology as a differentiator.
