Satellite service Dish Network is experiencing a major outage(opens in new tab) from Thursday, The Barge report.The suspension began the day Dish reported his fourth quarter 2022 earnings(opens in new tab)when the company announced it had fewer than 10 million subscribers for the first time in almost 20 years.
Apparently, the company’s website, app, and customer service lines are down. Dish website top page(opens in new tab) is currently displaying a banner thanking customers for their patience, stating, “We are experiencing a system issue and our team is working hard to resolve it.”
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The Barge I was unable to reach a representative on the customer service line of service, just an automated message. Mashable called her Dish and received the same message that an internal system problem was impacting the customer’s service. The recording stated that satellite service should not be interrupted during this time. Customers are on Twitter(opens in new tab) Complaining about various issues, such as service interruptions. User of DownDetector(opens in new tab) The last 24 hours issue is also pointed out.
Not only are the customers confused about what is going on, but the employees seem confused as well.source told The Barge(opens in new tab) They have not been informed of the outage and the system is so broken that some have not worked for more than a day.
