Sorry scammer, I’m not cancelling my McAfee Antivirus subscription • Graham Cluley

Sorry scammers, we don't cancel McAfee Antivirus subscriptions

I was surprised to receive an email this week informing me that I had renewed my yearly subscription to McAfee Antivirus.

Why are you surprised? Well, I think the only time I ran a McAfee antivirus product on my computer was in the late 1990s, when the company I was working for at the time was bought by McAfee…

…and I certainly didn’t pay for it.

However, this email shows that $249.99 has already been deducted from my bank account (even if it is to protect the two devices with “anti-theft” as well as antivirus). This seems expensive).

Here is the email I received:

mcafee scam

Hmm… the weird McAfee logo made up of Unicode characters wasn’t the only reason this email raised my suspicions.

So what is actually going on here?

The email has no attachments. So it’s not like the email is trying to trick me into opening the malicious attachment.

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And since there are no links, you can’t be tricked into entering your personal information and passwords into a phishing page.

Instead, this email is trying to scare me into calling. According to the email, if you want to cancel your subscription, you should immediately call McAfee’s cancellation department at the toll-free number provided.

Of course, the person answering the call is not a real McAfee employee. However, if I could call the number from the UK, I would guess that they would be tricked into giving me personal financial information that would be used against me.

I didn’t call the number and if you get a similar message you shouldn’t call them. At the very least, check your bank account to see if anything was actually charged before you take any action to get your money back.

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Graham Cluley is an antivirus industry veteran who has worked for many security companies since the early 1990s when he created the first version of Dr. Solomon’s Antivirus Toolkit for Windows. He is now an independent security he makes regular media appearances as an analyst and is an international speaker on the subject of computer he security, hackers and online he privacy. follow him on twitter @gcluley@ in Mastodon[email protected]or send him an email.



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